Brick and mortar storefronts are a thing of the past for many online retailers who rely on constant customer engagement to drive sales. Without a strategic software platform, customer engagement becomes fractured and unpredictable.
Works Applications has developed an E-Commerce platform that integrates your data, manages your campaigns, delivers real-time analytics and serves up customer order information for your customer service activities.
- Consolidated database of customer and product data
- Content Management
- Marketing Campaign Management
- E-support for Call Centers
- Built-in Analytics