Works Applications Co., Ltd. (Headquarters: Minato-ku, Tokyo; Executive Director and Chief Executive Officer: Masayuki Makino; hereinafter "WAP") conducted a survey of attitudes regarding "work style" on office workers in Japan and Norway, and is pleased to report the results.
- 93% in Norway responded "My company's productivity is high". On the other hand, in Japan the level was only 23%.
- There is no difference in average working hours between Japan and Norway, but the frequency of working on holidays is higher in Norway.
- The response "Work has defined procedures" was 3 times more common in Japan than in Norway
- 82% in Norway responded that the system of full flex time or flex time had been introduced.
- For "Telework is permitted", the response rate was 78% in Norway and 21% in Japan.
- 90% in both countries responded that enhancement of the ICT environment and improvement of corporate systems has the effect of improving productivity.
Labor productivity in Japan has been the lowest among the 7 major industrialized countries for 19 consecutive years.
Japan's labor productivity (nominal added value per worker) in 2014 was US$72,994 (7.68 million yen; in purchasing power parity (PPP) terms) and ranks 21st among the 34 countries participating in OECD (Source: "Trends in Japanese productivity, 2015 edition" from Japan Productivity Center (2015)). This 21st position has continued since 2005, and is the lowest level among the 7 major industrialized countries. Therefore, WAP conducted a survey of attitudes regarding work style on office workers in Norway (which is #2 in productivity) and Japan.
93% in Norway responded "My company's productivity is high", but in Japan the level was only 23%.
The ratio of workers who responded "I think it's high" or "I think it's somewhat high" when asked about labor productivity in their company was 23.4% in Japan, but reached 93.3% in Norway. In addition, in Norway there was a trend that the ratio of people who responded "Work progresses based on my own judgments" when talking about their work (more than 80%) and also responded "My company's productivity is high" was high. On the other hand, in Japan the ratio of workers who responded "Work has defined procedures" exceeded 40%, and further, for work where procedures were defined, since management supervision of the work is necessary, flex time system or telework is not permitted and most of the workers had to work on defined days (weekdays) at defined times. However, in Norway there is a high degree of work freedom and many companies permit flex time systems or telework, and as a result it was found that the frequency of working on holidays was higher than in Japan.
Enhancement of ICT environment and corporate systems is emphasized in both countries
In Japan, even though about half of the workers responded that their company's ICT environment was insufficient, approximately 80% felt that enhancement of the ICT environment and corporate systems has an impact on improving labor productivity. Further, in Norway, 90% responded that their company's ICT environment was well-developed and in the same way approximately 90% responded that enhancement of the ICT environment has an impact on improving labor productivity, etc. From this, the results suggest a high level of awareness in both countries regarding the degree of influence of the ICT environment and corporate systems on improving productivity.
Michal Louis Berg, executive director of the Norwegian Chamber of Commerce in Japan, made the following comments regarding the survey results:
「I think that exchanging ideas based on data such as this can lead to clues regarding specific initiatives. I was happy to see that the work style of Norway was featured in this survey. For me, this survey was a valuable opportunity to learn from the characteristics of the Japanese work style.」
WAP, through our next-generation enterprise software "HUE" that achieves overwhelming improvements in work efficiency through artificial intelligence, will continue to contribute to increasing the productivity of Japanese corporations from the aspect of improving corporate systems.
◆ About HUE
HUE is next-generation enterprise software that enables the analysis of big data utilizing artificial intelligence (AI). By employing distributed processing and cloud technology, it is the world's first software capable of bringing AI to ERP, and achieves overwhelming speed and usability that could not be achieved with previous enterprise IT. (http://www.worksap.co.jp/hue/）